Shipping & Refunds

All orders will be shipped with Australia Post in 1 business day so you can enjoy your products sooner.

The Glow Store will accept returns only for damaged goods that are not opened. Due to regulations worldwide we cannot accept any refunds for open packages – this includes customers who are not happy with the efficacy of the products we sell.

The Glow Store will not accept returns or refunds for 'change of mind' once a purchase has been made. Any customer who is concerned their product is damaged or faulty can contact us via our contact us page to discuss the refund. All return requests must email contact@theglowstore.com.au within 2 weeks of receiving their order.